Business Development Manager - Western Australia

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BUSINESS DEVELOPMENT MANAGER - WESTERN AUSTRALIA

  • National Company 40 Years +
  • Focus on Material Handling, Creating New Client Relationships & Retention
  • Attractive Salary Package
A leader in the Australian forklift industry, MLA Holdings Pty Ltd is the exclusive Australian importer and distributor of Mitsubishi Forklift Trucks and distributor of MLA Vulcan Heavy Lift Trucks.

As a result of our company's continued growth and expansions plans, MLA are seeking to appoint an experienced Business Development Manager to promote the company's products and forge strong relationships within the WA Material Handling Equipment market.

This position is based at out Bibra Lake site where you will be reporting directly to the Branch Manager.

Your key responsibilities will include;

  • Promoting and selling products by developing new business and managing existing customer relationships
  • Developing sales strategies that maximize profitability and increase customer network
  • Generate additional service labour and parts business
  • Conducting site assessments for customers to identify appropriate equipment solutions that best meet their needs
  • Conducting product demonstrations in the field and in house
The ideal candidate for this position will have a proven background of success in face to face sales and relationship building.

You will be responsible for developing new business in your territory and the overall management of nominated major accounts.

Qualifications and knowledge of Material Handling Equipment or similar Capital Equipment is highly regarded.

You will be able to demonstrate a professional image, strong presentation and negotiation skills and technical aptitude.

Selection Criteria includes;

  • Proven sales and rental background from within the forklift industry or similar
  • Proven knowledge of Service Department operations and revenue opportunities
  • Excellent communication and time management skills
  • Ability and determination to generate new business
  • Excellent verbal and written communication
  • Ability to effectively manage large customer accounts
  • Demonstrated commitment to providing outstanding customer service at all levels
This is a great opportunity to represent an iconic brand in the Material Handling Equipment industry.

An attractive negotiable salary package will be offered to the successful candidate as well as the opportunity for further career development.

APPLY NOW for immediate consideration.


Service Sales Representative - Melbourne

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SERVICE SALES REPRESENTATIVE - MELBOURNE

MLA Holdings Pty Ltd is the exclusive Australian importer and distributor of Mitsubishi Forklifts and Vulcan Heavy Forklift Trucks in the Material Handling Industry.

Due to continual growth of our service business we are currently seeking an extremely experienced Customer Service Representative.


The Customer Service Representative's primary function is to generate additional service labour and parts business and their ability to generate further business through new opportunities.

This is a unique opportunity for the successful candidate, who will reporting directly to the VIC Operations Manager. This is a hand’s on dynamic role within the VIC service operation and as such the successful candidate must have a strong customer focus. You must have the ability to plan and prioritise effectively, whilst providing a high level of accuracy and attention to detail.

In order to be successful for this role you must highlight the following criteria in your application:

  • A strong administrative background and understanding of P&L
  • Customer service sales experience in the Service Industry an advantage
  • Mechanical aptitude a distinct advantage
  • Proven knowledge of service department operations and revenue opportunities
  • Proven negotiating skills with customers and  a can-do attitude
  • Proficiency & experience with computer software programs including Excel a must
An attractive salary and commission package will be offered to the successful candidate.

APPLY NOW for immediate consideration.





Spare Parts Interpreter

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SPARE PARTS INTERPRETER

MITSUBISHI / VULCAN FORKLIFT TRUCKS



MLA Holdings Pty Ltd is a leading Forklift supplier to the Australian Material Handling Market. We are the exclusive Australian importer and distributor of Mitsubishi & Vulcan Forklift Trucks.

Our Melbourne Branch located at Keilor Park is seeking a person with exceptional organisational skills, attention to detail and a positive can-do attitude.

The successful person will be self motivated, be able to work independently within a team environment and have excellent written and verbal communication skills.

Reporting directly to the VIC Operations Manager, this role will be to interpret customer spare parts requirements, both internal and external and ensure customer needs are fulfilled.

The role requires the successful person to:-

  • Source replacement parts quickly and efficiently
  • Build a network of suppliers and customers
  • Meet monthly budget and KPI’s
  • Manage efficiencies and stock levels of store & service vans
  • Manage booking out of parts to service job sheets and projects
  • Introduce monthly specials and explore new ideas
  • Ability to handle several tasks simultaneously with problem solving ability
  • Maintaining a high level of customer satisfaction
To be considered for this opportunity you must display a high level of interpersonal skills, have a strong customer focus with the ability to manage time effectively and work to customer needs.

Intermediate/Advanced computer literacy is essential, along with intermediate skills in Word and Excel.

Industry & sales experience preferred but not essential.  

A competitive remuneration package will be negotiated with the successful candidate.



Apply Now for immediate consideration!


Heavy Plant/Auto Electrician/Field Technician - Hunter

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HEAVY PLANT/AUTO ELECTRICIAN/FIELD TECHNICIAN

MLA Holdings Pty Ltd is the exclusive distributor of the Mitsubishi Forklift Trucks, and Vulcan Container Handling Forklift Trucks in Australia.

Due to the continued growth of our Hunter MLA business, we are currently seeking additional Field Service Technicians & Auto Electricians to join our successful Sandgate workshop service team.

Our work in the Newcastle / Central Coast / Hunter Valley area is diverse and the machines range from small electric forklifts to large capacity and container handling forklifts.  


Responsibilities

  • Effectively complete preventative
  • maintenance & repairs to OEM standards
  • Must be able to carry out diagnostic analysis, mechanical and electrical repairs as directed on all variations of mobile equipment. 
  • Ensure on site safety principles and standards are adhered to at all times
  • Proficiency and maintaining service paperwork and timesheets
  • Carry out their tasks in a safe and efficient manner to the highest possible standards
  • Work overtime when required  
Qualifications & Experience

  • Current Trade Certificate in Heavy Vehicles, Plant, Motor Mechanic, Automotive Electrical (or equivalent)
  • Experience & knowledge of hydraulics, pneumatic and electrical systems
  • Experience & knowledge of fault diagnostics and software
  • Must be a Safety driven individual with thorough knowledge of all WHS policies and procedures , including hazard identification & risk assessment training.
Attributes

  • Strong verbal and written communication skills
  • Must be able to work in a supportive team environment and independently
  • Take pride in your work and presentation
An attractive hourly rate package including service vehicle will be offered to the successful candidate.

To discuss this opportunity in confidence, please contact the Service Manager Paul Haworth 0412 988 164 or apply below for immediate consideration.


5 Tips on how to operate a forklift safely

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nov sb
 
safety bulletin nov
 


Operating a forklift is an important job, and forklift operators take on a lot of responsibility when they get their forklift licence. Forklift trucks are certainly useful, but they also pose certain risks within the workplace. If they are used recklessly, or without following the correct procedures, it can lead to damage of property, and worse, injury or even death. That means, safety always must come first when getting behind the controls.


Operating a forklift is an important job, and forklift operators take on a lot of responsibility when they get their forklift licence. Forklift trucks are certainly useful, but they also pose certain risks within the workplace. If they are used recklessly, or without following the correct procedures, it can lead to damage of property, and worse, injury or even death. That means, safety always must come first when getting behind the controls.

Here, to give you a refresher, we will go through five things that all operators need to remember in order to be able to operate a forklift safely.

1. Never operate unlicensed
Having a forklift licence is essential before operating a forklift. During the process of obtaining a license, operators go through training that covers all the important safety information. The only courses that are valid for getting a forklift license are those run by a Registered Training Organisation (RTO). These courses aren't just like taking a driving lesson – they teach you much more than how to manoeuvre the machine. You will also learn the relevant regulations that must be adhered to in any workplace where forklifts are used.

2. Wear your safety gear
Forklift operators are typically required to wear a hard hat, safety shoes, and high vis clothing at a minimum. You should never operate a forklift without putting these on first. Usually, employers will provide their employees with safety gear, but even if they don't, it is your responsibility to follow up and make sure these things are available to you. Also, make sure your safety gear fits well. Loose clothing items can get stuck in machinery, and loose hard hats aren't protecting anyone.

3. Check the forklift every day
When you start your shift for the day, it is important to thoroughly check the machine before starting operation. You need to make sure the forklift is working properly and is capable of achieving its max reach. Make sure you check covers for the brakes and steering, and that all components are functioning smoothly. It may seem like a burden to do this for every shift, but consider how much worse it will be if you have a malfunction mid-operation. If you notice anything, for example stiff controls, you need to have the machine booked in for repairs and service.

4. Follow speed restrictions
One of the most common causes of injury and damage while operating a forklift is speed. Every workplace has regulations around the maximum speeds a forklift can travel, and these should always be adhered to. Going over the speed limit not only endangers you, but those around you, and your employer's property. So don't risk it. Stick to the limits and don't rush, even if you are behind schedule, forklift safety is absolutely paramount.

5. Don't get complacent
Sometimes when operators have been driving a forklift for a long time, they get complacent and start to cut corners. It is always important to be vigilant when it comes to safety procedures. Keep a keen eye out for any obstacles in your path, avoid bumps and slip hazards, and always sound your horn when approaching an entrance or a blind spot. You also need to keep a safe stopping distance from all other forklifts, at all times. These are just a few of the many safety precautions that will be outlined in your employer's policies, and in your training.

Forklifts are not a toy. If you are getting behind the controls, just as when operating any vehicle or machine, you are taking your own and other's safety into your hands. You always need to follow these tips to ensure that no unnecessary damage or injury results from negligence.
 
MLA Holdings Pty Ltd can provide you with expert advice on forklift safety, as well as providing safety devices
and fleet management systems to enhance your forklift safety. Contact us on 1300 000 652 or visit www.mlaholdings.com.au. Information for this article was sourced from www.dailybulletin.com.au.
 
 

Always separate pedestrians from forklift traffic

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mitsubishi safety zone 2020
 
october 2020
 
A simple traffic plan with separate driving and walking routes prevents collisions

 

On public roads we try to separate fast and slow traffic as much as possible, but this is not what we see in many warehouses. As a result, forklifts and pedestrians sometimes come into undesired contact. A well-considered traffic plan prevents fast and slow traffic from crossing each other’s paths.


Yellow and green lines

 
mitsubishi safety zone 2020
 
Separating traffic flows is important in the warehouse, just as it is on roads. With lines on the floor, we can create driving routes for forklifts and walkways for pedestrians. Make sure both forklift truck drivers and pedestrians can immediately see which path they should take. This can be achieved using a combination of symbols and different-coloured lines on the floor. Think yellow for train paths, green for footpaths. White lines are for marking storage locations on the floor and red is for locations with fire extinguishers or emergency doors that must always remain accessible.

Warehouses often have areas where many people work intensively at the same time, in an order picking operation for example. Consider marking out separate areas for value-added activities or for preparation of shipments. The people in these zones are mainly focused on their task, not on the traffic around them, so a simple line on the floor is insufficient to separate them from forklifts. You should therefore shield them with physical barriers such as gates, special traffic lights or audible warnings are also available for warehouses or production sites.

Pedestrian crossings
 
Of course, it is never entirely possible to avoid the need for pedestrians to cross a forklift route. To make this safer, create crosswalks in the form of pedestrian crossings. Symbols on the floor can be used to encourage forklift drivers to lower their speed.



The doorway from one hall to another can create a bottleneck. These are usually very busy locations, while views of traffic on the other side of the wall are often limited. It is advisable to make a door for pedestrians, separate to the opening for forklift traffic. Ideally, it should not be too close to the forklift opening, as pedestrians may be tempted to choose the easiest way.Use a fence to lead them to the door. Gates can also be useful to prevent people from entering the driveway directly when entering the warehouse.

Lead by example
 
The area immediately surrounding a forklift is one with a high risk of accidents. We can also mark out this safety zone – not with lines stuck on the floor but with visual aids. Take the Mitsubishi Safety Zone System, for instance. This consists of LED lamps that project clear red lines on the floor around the truck. These mark the minimum distance from the truck that employees must maintain in order to work safely.
Finally, make clear agreements about the use of traffic routes, walkways, crosswalks and entrances. Don't forget to make these agreements known to occasional visitors to the warehouse, like office workers, maintenance engineers or guests from outside. And last but not least, set a good example yourself. If managers don’t use the footpaths, why would other employees?

Have a question about how to separate pedestrians from forklifts or Mitsubishi’s Safety Zone System? Contact us on 1300 000 652 or www.mlaholdings.com.au. Information for this article was sourced from www.forkliftbriefing.com